Musaffah Police Station is an Abu Dhabi Police facility that provides police assistance and public services to residents, workers, businesses, and visitors in the Musaffah area. It deals with police-related issues like reporting incidents, help required by police, and cases that need police attention.
The station is a component of the Abu Dhabi Police network, and it supports various police and public safety requirements. Abu Dhabi police has also introduced digital services to handle some requests and makes it more convenient for people to complete eligible services without visiting a police facility.
Musaffah Police Station Location
The station is situated in the industrial area of Abu Dhabi in the town of Musaffah Sanayia. As per official Ministry of Interior information, it is in ICAD 1, and current mapping information has it in proximity to Dalma Mall.
The station is often shown on the map as 8GQG+M45, Musaffah Sanayia, close to Dalma Mall. The station name and the area or Plus Code will usually be more reliable than an old street description that may have been copied from a directory, as map listings may change their address formatting.
But there is a reason different websites will have different address details. Musaffah is a large industrial and commercial area, consisting of several sectors and several road references, and government directories may use administrative terminology, not consumer terminology.
Near Dalma Mall and ICAD
One of the most convenient landmarks to use when determining the general area of the station is Dalma Mall. The present map entries have the station close by, and the government official map entry maps it to ICAD 1.
This difference is significant if you use a navigation application to enter the destination. It is better to search for the exact name than to use “Musaffah Police”, as there are other police facilities and services in the broader industrial zone.
Musaffah Police Station Timings
The present station information on the map says it’s “Open 24 Hours/Seven Days per Week”. This is in keeping with the nature of a police station where emergency and policing operations cannot stop outside of normal office hours.
Visitors should note, however, that all administrative counters or transactions are not operating 24 hours.
The official Ministry of Interior customer-service directory gives the Musaffah station a 7:30 AM to 2:30 PM customer-service schedule. This is a crucial difference for visitors who are not calling to report an emergency but to report other administrative matters.
It is wise to check prior to traveling the specific requirements and channel of a particular service. Abu Dhabi Police offers e-services for many traffic and public transactions, thereby eliminating the need to visit physically.

Services and Public Assistance
A police station is no ordinary place to call for help. It is also a suitable place to report any incidents, request police assistance, and address any issues that need law enforcement intervention.
The specific service the counter will provide depends on the circumstances. Abu Dhabi Police also offers its electronic services separately, which means that not all the police-related transactions have to be done at the police station.
Criminal Reports and Complaints
When an individual is the victim of a crime or has observed a crime occur, a police report might be necessary. Abu Dhabi Police’s Aman FAQ does make an important distinction: A report of a crime must be submitted at the nearest police station, while a report on security is submitted to Aman.
If an incident is reported, ensure the correct details of what, where, and when the incident occurred are given. Supporting evidence may be beneficial, but each case is unique and will require specific documentation.
If the incident is occurring (or it is an immediate danger), it is better to call 999 than to go to the station first. Abu Dhabi Police advises the public that any emergency or incident that needs urgent attention from the police should be reported via 999.
Traffic and Accident Matters
Traffic-related services are a key component of Abu Dhabi Police’s comprehensive public-service system. Presently, the official electronic portal offers services like vehicle accident inquiries, traffic fines inquiries, vehicle certificates, registered-vehicle information, and certificates of “To Whom It May Concern”.
This will involve the individual in a road incident to first make an assessment of whether the service can be provided by Abu Dhabi Police’s digital platform.
In the event of an accident or road incident which requires immediate police attention, then emergency procedures will take precedence. The correct response will be dependent on the circumstances of the accident, injuries sustained, danger to other road users, and the nature of the incident.

Lost Documents and Property
Sometimes individuals approach the police after they have lost documents and/or property. The proper steps may vary depending on the type of lost item and the need for a formal report.
In the event that you require a police report for any purpose (ID document, insurance, legal, etc.), enquire with Abu Dhabi Police what is applicable based on the situation. Do not use lists that are provided from unofficial sites, as requirements may differ from service to service.
Official Certificates and Digital Services
Abu Dhabi Police runs a wide online service system. Currently, it is available online through its electronic portal for traffic-related inquiries and certificates that may be completed online or verified.
The benefit for the public is that they don’t necessarily have to go to a police station for every police transaction. Before travelling to the service, you should check the official service portal to see if there is an online option available.

What to Take When Visiting
The documents required will be based on the purpose of your visit. There is no universal document list for all police services.
If the report or inquiry is to be conducted in person, it makes sense to bring identification and documents that are directly related to the matter in question. In motor vehicle cases, other vehicle and driving records may be needed as well.
Ensure original documents are kept safe and make copies if necessary. Take photographs, messages, receipts, vehicle details, and other information if it is directly related to the incident; do not rely on memory.
Most importantly, NEVER put off a disaster because paperwork is being gathered. 999 is the emergency number for the police.
How to Reach the Station
Musaffah Police Station is usually accessible by private vehicle, taxi, or navigation app with the exact name of the police station.
Musaffah has a vast network of industrial roads and sectors, and if you enter only “Musaffah” in the navigation app, you most likely won’t end up at the police station. The station on the map is the one close to Dalma Mall, with one of the mapping services providing the Plus Code of 8GQG+M45.
For taxi rides, the driver may be able to find it more easily if the name of the police station is Musaffah Police Station, which is near Dalma Mall.
Bus routes and road conditions may vary, and this article does not contain an exact specification of a bus route unless it has been verified by the official bus routes. If travelling in the direction of live directions, use a current navigation service just before the trip.
The Station’s Role in the Musaffah Community
Musaffah is an important industrial and commercial district, and local policing is pertinent to workers, businesses, drivers, and residents in particular. Abu Dhabi Police has captured evidence of community and workplace activities and engagement with the Musaffah station that includes public safety initiatives.
The Abu Dhabi Police has also said that officers at the station are the subject of a criminal investigation. In another instance, officers at Musaffah Police Station collaborated with Special Patrols Department officers to trace the suspects and the stolen cash, the force said.
The examples demonstrate that the station is a component of the broader Abu Dhabi Police organization, rather than a local police station.
Station Services vs Abu Dhabi Police Online Services
The main difference for visitors is between visiting a station and using an Abu Dhabi Police digital service.
If the crime is one that requires a police report, the police station may be the best place to report a crime. There could be a traffic record, accident inquiry, or information for certain certificates that can be accessed electronically.
The official Abu Dhabi Police website should therefore be checked prior to visiting for a routine administrative matter. The official portal is the more trustworthy place to find the latest procedures, as the other digital services are updated separately.
Contact Number and Emergency Numbers
According to the official directory of the UAE Ministry of Interior for customer service, the number for Musaffah Police Station is (02) 5125020. The same official directory lists the station as a customer-service station of Abu Dhabi Police.
The telephone number of the station is provided with conflicting information on the web. 02-5131111 is listed in several third-party directories and is also listed in the directory of the Ministry of Interior as the older directory number for Musaffah station, though it is currently 02-5125020. As the government directory is the more reliable source, 02-5125020 should be used as the verified published station number. Abu Dhabi Police’s official call center is 8003333 if the number doesn’t connect or for general assistance.
In case of emergency, don’t wait for a station telephone number! 999 is the emergency number for the police in the UAE Government and Abu Dhabi Police.
Important numbers include:
- Police emergency: 999
- Abu Dhabi Police Call Center: 8003333
- Aman Service: 8002626
- Abu Dhabi Police operator: 02 446 1461
The Aman Service is designed for Security Information and not normal criminal reporting. Criminal reports must be submitted to the nearest police station, and security information and intelligence to Aman, according to the Abu Dhabi Police.
Important Information Before You Visit
Many people make the assumption that if the station is open 24 hours a day, then all the service counters are open 24 hours a day. The assumption is not confirmed by the above official directory information, which gives its own hours of operation for customer service.
A second issue is the telephone number. The numbers are still being reported by the online directories, but the current Ministry of Interior directory lists the number as 02-5125020 for Musaffah station. Abu Dhabi Police’s official number for general assistance is 8003333.
Only dial 999 when dealing with an immediate emergency and not waiting for a response to a station’s administrative number.
Conclusion
Musaffah Police Station is one of the critical facilities of the Abu Dhabi Police that provides services to Musaffah residents, workers, businesses, and tourists. The main features are its ICAD 1 area, the nearby Dalma Mall, and its official contact number of 02 512 5020. Contact the police when there is an emergency (999 for urgent help).
If you’re going to visit Abu Dhabi Police for routine police, traffic, or administrative reasons, it is advisable to check their online services first to save time. Several services are made available digitally, and if the service requires in-person assistance, the questions can be directed to the appropriate police facility.
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FAQs
Where is Musaffah Police Station located?
Musaffah Police Station is in ICAD 1, Musaffah, near Dalma Mall, Abu Dhabi. It is registered in the official Ministry of Interior directory under the name Musaffah.
Is Musaffah Police Station open 24 hours?
The station is open 24 hours. However, for certain administrative services, there may be different hours for customer service.
What is the Musaffah Police Station contact number?
The official telephone number for the station is 02 512 5020. The general call center of Abu Dhabi Police is 800 3333.
What number should I call for a police emergency in Abu Dhabi?
For immediate police emergencies in Abu Dhabi and the UAE, dial 999.
Can I report a crime at the station?
Yes. Reports of crime can be made at the nearest police station. If the emergency is urgent and needs immediate police attention, call 999.
Can I handle traffic services online?
Yes. Abu Dhabi Police provides a variety of online traffic services, such as inquiries about traffic fines, collisions, and car-related services.
Is the station near Dalma Mall?
Yes. In the surrounding area of the station, there are numerous landmarks, including Dalma Mall.
Is the station the same as Abu Dhabi Police headquarters?
No. It is a police station of the local police force, which is part of the Abu Dhabi Police network, and the Abu Dhabi Police headquarters is located in Abu Dhabi.
What is the difference between 999 and 8003333?
999 is for police emergencies, and 800 3333 is the general call centre for Abu Dhabi Police for assistance and enquiries.
Can I use Aman to file a criminal report?
No. Aman is intended for providing security information. Abu Dhabi Police recommends that the public report criminal cases at a police station.
What should I do before visiting for an administrative service?
Please check with the relevant service on the Abu Dhabi Police website first, as some services do not require you to visit a police station.
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